About Us

We’re Havn Hosting, a short-term vacation rental management company built by property owners who got tired of doing it all themselves. From creating listings and managing dynamic pricing to handling guest messages, coordinating cleanings, and looking after your property; we run the daily operations so you don’t have to. Our founders Lucas, Carissa, Kit, and Jenny are Airbnb Superhosts whose properties consistently place in the top 10% on the platform. We started this business based on our own rental ownership experience; we know what works because we’ve tried it on our own places. Burnaby has solid short-term rental demand and we’re here to make sure your property captures it.

What Drives Us

We started Havn Hosting because we’ve been there; owning a rental property without the time to manage it properly. Prices that don’t change for months, guest questions coming in late at night, cleanings that need scheduling around your already packed calendar; it piles up quickly and takes more out of you than the money justifies. For many owners, that rental income isn’t extra cash; it’s money the household counts on. We combine data-driven pricing, steady management, and real commitment to the guest experience so your property earns what it should; without eating up your personal time. Request a free revenue estimate and see what your Burnaby property could actually bring in.

What We Believe

Numbers lead to better pricing: We watch seasonality, local demand patterns, and what similar listings are charging in real time. Your nightly rate stays competitive all year without you having to track the market yourself.

Five-star reviews don’t happen by chance: They come from spotless properties, stocked essentials, fast replies, and easy check-ins. We focus on every detail of the guest experience because strong reviews drive platform visibility and that visibility drives bookings.

You deserve to know where things stand: Revenue dashboards and monthly rate reviews mean you’re never guessing about how your property is doing. We keep you updated without making it your job to hunt down the numbers.

Owner experience counts: Our founders operate their own high-performing short-term rentals in Comox Valley and the Okanagan. The approach we use for your place is the same one we use on ours.

Our Services

We offer three service levels built around how much you want to hand off. See exactly what’s included at each level here. Across all options, here’s what we deliver for your property:

• Listing Setup and Photography: Professional photos and platform-optimized descriptions that turn browsers into bookers; your listing’s first impression on Airbnb, VRBO, and Booking.com works harder than most owners realize
• Dynamic Pricing: Rates adjusted in real time based on demand, local events, seasonality, and what competitors are charging; your property stays priced to perform without you touching it
• Guest Communication: Every message from first inquiry to post-stay review handled promptly and professionally; guests get a smooth experience and you get your evenings back
• Calendar Management: Full synchronization across every platform you’re listed on; no double bookings, no gaps, no availability errors
• Cleaning and Turnover Coordination: Scheduled cleans, post-stay quality checks, and supply restocking after every turnover so the property is always ready for the next guest
• Maintenance Coordination: A network of trusted local vendors means issues get handled quickly before they show up in your reviews
• Owner Reporting: Clear monthly revenue dashboards and rate reviews so you always have a current picture of how your property is performing
• Emergency Response: 24/7 guest support means no issue goes unresolved through the night and no guest is left without help when something comes up

Our Service Tiers

The Essentials: Professional listing setup, dynamic pricing, revenue reporting, and strategic guidance. You stay hands-on with guests and cleaning; we take care of the optimization and setup that determines how well your listing performs from day one.

The Concierge: Everything in The Essentials plus full guest communication, review management, basic troubleshooting, and calendar sync across all platforms. You manage cleaning and maintenance; we manage every interaction with your guests.

The Premier: Completely hands-off management. Everything in the first two tiers plus turnover scheduling, supply restocking, vendor coordination, emergency handling, and round-the-clock guest support. You focus on the income; we run everything else.

Short-Term Rentals in Burnaby

Burnaby is one of the largest and most diverse cities in the Lower Mainland and its short-term rental market reflects that variety. Metrotown and Brentwood attract guests looking for modern, high-rise living with transit access and shopping nearby. Burnaby Heights and Capitol Hill draw visitors who want residential character with easy downtown Vancouver access. Lougheed and Edmonds offer well-kept properties that appeal to families and longer-stay guests. Deer Lake brings seasonal visitors for events and performances at the cultural centre. The diversity of Burnaby’s neighborhoods means there’s genuine demand across multiple guest types; the key is making sure your listing reaches the right ones and adjusts pricing when demand shifts.

What Brings Owners to Us

Burnaby property owners typically come to us in one of a few situations: their listing gets views but isn’t turning them into bookings; they’ve been self-managing and the workload has grown past what fits in their schedule; or their current pricing strategy hasn’t been updated in a while and they know they’re leaving money on the table. We also work with investors managing multiple properties who need a reliable team on the ground, and first-time hosts who want to get their listing set up properly from the start rather than figuring it out through bad reviews and missed bookings. In every case we begin the same way; a free revenue estimate and an honest conversation about what your property could earn with the right management behind it. Get in touch here to get started; no commitment, no pressure, just a straight look at the numbers.

Contact Us

If you own a short-term rental in Burnaby and want a clear picture of what it could be earning, reach out to us here. We’ll put together a free revenue estimate and walk you through what properly managed looks like for your property specifically.

Email: [email protected]

Website: havnhosting.com

Airbnb Superhosts • Top 10% Ranked Properties • Three Service Tiers • Free Revenue Estimate